Privacy Policy

At Metalleco ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metalleco.com or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

We collect information that you provide directly to us and information that is automatically collected when you visit our website:

1.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, and mailing address when you fill out contact forms, request quotes, or subscribe to our newsletter
• Business Information: Job title, industry, and other business-related information
• Communication Data: Messages, inquiries, and other communications you send to us
• Resume and Application Data: If you apply for a job, we collect your resume, cover letter, and other application materials

1.2 Automatically Collected Information

• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Device Information: IP address, browser type, operating system, device type, and screen resolution
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Cookie Policy section below)

We use the information we collect for the following purposes:

• To Provide Services: Process your inquiries, respond to your requests, provide customer support, and deliver requested products or services
• To Improve Our Website: Analyze website usage patterns, identify popular content, and enhance user experience
• To Communicate: Send you newsletters, marketing communications (with your consent), service updates, and respond to your inquiries
• To Comply with Legal Obligations: Meet legal requirements, respond to legal processes, and protect our rights and interests
• To Prevent Fraud: Detect and prevent fraudulent activities, unauthorized access, and security threats
• For Business Operations: Conduct business analysis, manage our operations, and improve our products and services
• For Recruitment: Evaluate job applications and communicate with candidates

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small text files placed on your device when you visit a website.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

3.2 Third-Party Services

We use the following third-party services that may set cookies on your device:

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. For more information about Google Analytics, please visit Google's Privacy Policy and Google Analytics Opt-out.
• Google Search Console: We use Google Search Console to monitor and maintain our website's presence in Google Search results.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users (e.g., hosting providers, email service providers, analytics providers)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share your information with your explicit consent or at your direction

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection and privacy
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we process the information
• Ongoing business needs

Our website is not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: